Shipping policy

運送政策

	運費 *不含税	國家/地區
本地客戶	免郵	香港
國際客戶	US$40/件 (兩件或以上免郵)	亞洲國家及地區，包括: 中國大陸、台灣、 馬來西亞、新加波、 南韓、泰國 及 越南。
	US$70/件 (兩件或以上免郵)	澳洲、紐西蘭、日本、 美國、加拿大
	US$90/件 (兩件或以上免郵)	歐洲多國，包括: 德國、荷蘭、 比利時、奧地利、 法國、意大利、 英國、北愛爾蘭、 丹麥、挪威、 芬蘭 及 瑞典。
	US$100/件 (兩件或以上免郵)	阿拉伯聯合酋長國
	US$180/件 (兩件或以上免郵)	瑞士、 非洲、 南美洲

1. 本地客戶 - 免郵 

• 當你收到確認電郵，匠人就會為你的皮樓展開製作，並且會在二至五星期內完成，視乎訂單情況。
• 當你的皮褸完成後，本地快遞就會在三天內把它送到閣下的府上。
• 如想在工場自取，敬請預約。

2. 國際客戶 - DHL 優惠價付運

 

由於價值是以出廠價為準，並没有加上任何額外的利潤，所以會有小額的快遞費用 :

• 金馬只採用國際特快DHL點對點之付運服務。一般情形下，你的皮褸將會在寄出後五天內送到府上。
• 請注意，郵箱地址是不被接納的。
• 煩請確保輸入的聯絡地址及電話正確無誤。
• 金馬不能負責因為地址有誤而產生的額外費用。換句話說，如真的遇上以上問題，請閣下自行安排如何取回你的包裹。
• 當你的皮褸被寄出後，金馬會立即通知你的提單號碼，以便作出追蹤。請作出適當的跟進以防止不必要的延滯及錯誤。
• 所有產品的價格都是以不含税為基礎。請自行與當地海關查詢有關的費用，如有的話。

 

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SHIPPING POLICY

 

	Shipping Fee  *exclude taxes	Country / Region
Local Customers	Free Shipping	Hong Kong
International Customers	US$40/piece (Free Shipping For 2 Or More Items )	Asian countries including : Mainland China, Taiwan,  Malaysia, Singapore,  South Korea,  Thailand and Vietnam.
	US$70/piece (Free Shipping For 2 Or More Items)	Australia, New Zealand,  Japan,  USA & Canada.
	US$90/piece (Free Shipping For 2 Or More Items)	European countries including : Germany, the Netherlands,  Belgium, Austria,  France, Italy,  UK, Northern Ireland, Denmark, Norway,  Finland & Sweden.
	US$100/piece (Free Shipping For 2 Or More Items)	United Arab Emirates
	US$180/piece (Free Shipping For 2 Or More Items)	Switzerland, Africa,  South America

* For all international customers, if you purchase two or more items in an order, Free Shipping will be provided.

1. Local Customer

• Free Shipping for all customers in Hong Kong. 
• Once you have our order confirmation by email, we will start making your jackets and they will be finished within 2-5 weeks, subject to seasonal variations.
• When your jackets are ready, they will be delivered to your doorstep by local courier within 3 working days. 
• Self pick up from our workshop is available by appointment. 

2. International Customer

As all prices are on Ex Factory basis and no margin is added, there is a shipping cost of :

• A) US$30/piece - Asian countries including Mainland China, Malaysia, Singapore, South Korea, Taiwan, Thailand and Vietnam. 

• B) US$70/piece -  Australia, New Zealand, Japan, USA & Canada. 

• C) US$90/piece - European countries like Germany, the Netherlands, Belgium, Austria, France, Italy, the United Kingdom, Northern Ireland, Denmark, Norway, Finland & Sweden.

• D) US$100/piece - United Arab Emirates.

• E) US$180/piece - Switzerland, Africa, North America.

• If two or more items are purchased at the same time, free shipping will be provided. 
• Only Door-to-Door Express service provided by international courier company DHL will be used. 
• Under normal circumstances, your jackets will be delivered to your doorstep within 5 working days. 
• PO addresses are not accepted. 
• Once your jackets are shipped, we will provide you with a tracking number and please follow up with DHL promptly to avoid any unnecessary delay or mishandling. 
• All the items are sold on a Delivery Duty Unpaid basis. It means prices exclude any taxes and duties. Please check with your country’s customs office to determine what the additional cost will be, if any.
• Kindly ensure that the addresses and telephone numbers given to us are correct.